tag:blogger.com,1999:blog-933205011038630788.post5816920797860608509..comments2024-01-26T03:40:17.625-05:00Comments on The Fourth Frog Blog: Rotten dealAmyhttp://www.blogger.com/profile/12547679169487196540noreply@blogger.comBlogger18125tag:blogger.com,1999:blog-933205011038630788.post-9991201572565635102012-02-10T01:34:31.843-05:002012-02-10T01:34:31.843-05:00I'm totally confused. Who forced them to do t...I'm totally confused. Who forced them to do the Groupon deal? And why are they being such big whiners about it when it brought customers in?<br /><br />I'm shocked at the second comment... SHOCKED. <br /><br />I'm glad Groupon did the right thing.Rachelhttps://www.blogger.com/profile/12112453369738198010noreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-59130288688141730752012-02-07T17:40:44.136-05:002012-02-07T17:40:44.136-05:00HOLY MOLY!! :( I am so sorry for your experience!...HOLY MOLY!! :( I am so sorry for your experience!! You are right - Groupon did the absolute correct thing, the eatery needs to have a little lesson in manners (at the VERY least). <br /><br />I am dealing with a similar issue with a branded giftcard. It has an expiration of 02/12, and should have close to $10 left on it. However, when I went to check the balance today (2/7/12) it has been wiped clean. I have emailed the company I won it from and they are working to see why I don't have until the end of the month to use it. <br /><br />It's CRAZY. I have come across more and more of this inability to be exact with information. :(SensiblySarahttps://www.blogger.com/profile/03584937672979518946noreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-4216201103330335972012-01-27T11:00:34.471-05:002012-01-27T11:00:34.471-05:00And it continues…I've now been banned from the...And it continues…I've now been banned from their Facebook page for reposting your original post (not that it's any kind of loss). Just thought you'd like to know. Apparently anything other than a glowing review will get your comments deleted and will get you banned. Rather than learning from customer feedback, he'd rather just ignore it. I imagine if he continues to conduct business that way, it'll come back to bite him eventually. But I think I'm done fighting for now. He's just not worth it. Glad the word is getting out, though!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-26005391484973742302012-01-27T08:30:43.806-05:002012-01-27T08:30:43.806-05:00Yikes, this seems to be a growing trend....compani...Yikes, this seems to be a growing trend....companies bashing their customers on facebook. They must not be interested in preserving their profitability. Or, maybe they're just interested in serving the jerks of the world, because that's all they'll get. Sorry you had to be on the receiving end of it. Totally uncool.Rebeca @ The Average Parenthttp://averageparent.comnoreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-33700084041096734142012-01-27T07:28:34.580-05:002012-01-27T07:28:34.580-05:00Definitely share the heck out of this story and ev...Definitely share the heck out of this story and even repost on FB from time to time just to keep it fresh.Garrethttps://www.blogger.com/profile/08995228204165767887noreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-34197900282884460532012-01-27T06:44:24.940-05:002012-01-27T06:44:24.940-05:001. I suggest leaving a link to this post so people...1. I suggest leaving a link to this post so people see the screenshot on Yelp, Foursquare, Urbanspoon, etc.<br /><br />2. Can you add share buttons to the post to make it easier to tweet and FB post them?Eternal Lizdomhttps://www.blogger.com/profile/12436844959718198383noreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-73327218380558551362012-01-27T06:06:41.866-05:002012-01-27T06:06:41.866-05:00Well, that is definitely a place of business that ...Well, that is definitely a place of business that won't get my money. And I'm gonna share this post and encourage people to read your experience and the comments. Completely unacceptable.<br /><br />And good for Groupon. I've had good customer service experiences with them before, too.Eternal Lizdomhttps://www.blogger.com/profile/12436844959718198383noreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-46520567242271514002012-01-26T20:46:35.239-05:002012-01-26T20:46:35.239-05:00Look at you! You have the people up in arms again...Look at you! You have the people up in arms against rudeness! Awesome! Sorry that you had the terrible experience, but it's refreshing to see the support here for you and against the business. I was starting to think no one cared much about integrity in the Big World.Anonymoushttps://www.blogger.com/profile/06003384586082557583noreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-9178055591443941452012-01-26T20:21:43.377-05:002012-01-26T20:21:43.377-05:00I think I would make sure that groupon was aware o...I think I would make sure that groupon was aware of this behavior. That is slander to their company and process andone bad experience can ruin it for everybody. I first thought that maybe the server or some goober had access to the fb account, but it would appear that the whole bunch at that establishment may be rotten!!! As for deleting after it is posted, the damage is already done!!!kimybeeehttps://www.blogger.com/profile/14897833610240170552noreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-10186791637413071572012-01-26T17:01:15.357-05:002012-01-26T17:01:15.357-05:00So nevermind that I reposted this on their Faceboo...So nevermind that I reposted this on their Facebook page. Some guy named Dan Czilli just called everyone that tried to use their Groupon "douchebags" and said he'd kick every last one out of his restaurant, then the page admin deleted the whole thing. Kinda glad to be done with that bit of ridiculousness, though. Apparently people who try to get what they paid for are "douchebags". He went over and left his mark on Yelp, too, ending with the well thought-out and articulated "F!&# all the Groupon whiners!" Winners, all.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-9767859697850596882012-01-26T16:38:32.087-05:002012-01-26T16:38:32.087-05:00Wow. What's with the second comment. Talk abo...Wow. What's with the second comment. Talk about unprofessional.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-4527735038703033702012-01-26T11:17:32.079-05:002012-01-26T11:17:32.079-05:00I had the same experience with the Groupon and lef...I had the same experience with the Groupon and left reviews on every site I could think of detailing our experience. When I read this it made my blood boil. I went to their FB page and they'd deleted your post along with their comments. That didn't sit well with me (as someone who writes social media strategy for clients), so I grabbed your screenshot and reposted it on their page with a warning that it's also making its rounds on the various review sites where they wouldn't be able to delete it.<br /><br />I try to support local businesses whenever I can—even if it means paying a little more— but if they're going to treat customers this way (and there's plenty of evidence that they have no intention of improving), then I'd rather see them go under. Bob, the owner, is bringing it on himself.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-69915674304930274482012-01-26T08:16:45.155-05:002012-01-26T08:16:45.155-05:00I. Am. Appalled. Good for you for sticking to you...I. Am. Appalled. Good for you for sticking to your guns. And thanks for sharing so I know where NOT to eat if I visit Indy!Mindyhttp://www.2sistersandablog.comnoreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-29787406441658189352012-01-26T07:25:23.965-05:002012-01-26T07:25:23.965-05:00very disappointing.very disappointing.varangianguardhttps://www.blogger.com/profile/12571595354792261993noreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-79363239648610579242012-01-26T07:05:58.838-05:002012-01-26T07:05:58.838-05:00I would call SOC's main office and inform them...I would call SOC's main office and inform them of how you were treated, both in person and on FB. At least one person in their organization is holding a job they don't deserve.CWMartinhttps://www.blogger.com/profile/06798867734074134647noreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-83017875400052685012012-01-25T23:35:05.141-05:002012-01-25T23:35:05.141-05:00That is crazy! Their second Facebook response loo...That is crazy! Their second Facebook response looks like something my 4th graders would write, not a business. I'm glad Groupon is taking care of you.Michelehttps://www.blogger.com/profile/00315462482472174836noreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-73118869787771888112012-01-25T22:52:57.901-05:002012-01-25T22:52:57.901-05:00Amy, report them to the Better Business Bureau. Y...Amy, report them to the Better Business Bureau. You can send a complaint online.Krisnoreply@blogger.comtag:blogger.com,1999:blog-933205011038630788.post-30111525607978784942012-01-25T22:02:17.873-05:002012-01-25T22:02:17.873-05:00This is terrible! And in my opinion, a company li...This is terrible! And in my opinion, a company like this deserves to NOT have a Facebook page or a business- How rude! One can only think that the page was hacked....something tells me that it was not! Lesson learned- Check those dates. Although, I have always been under the impression the coupon was good through midnight the day on it........Anonymoushttps://www.blogger.com/profile/04380428099307924027noreply@blogger.com